| RAMONA CRAFT
Cell: (810) 397-3750
E-mail: racraft@computerandnotary.com MUMPS Developer Insightful, results-driven IT professional with a notable success in programming and a broad range of IT initiatives while participating in planning, analyzing, and implementation solutions of business objectives. Provide a comprehensive design, program analysis, system analysis and full life cycle management. Hands-on experience leading all stages of development efforts, including definition, design, architecture, testing, and support. AREAS OF EXPERTISE: - Programming
- Help Desk Support
- Problem Solving
- Multitasking
- Team Orientation
TECHNICAL PROFICIENCIES Languages: | MUMPS; EPIC, PHP; UNIX Scripts, Net Objects Fusion; Access and Paradox | VISTA: | VA Fileman v22, Kernel v8, Voluntary Service v 4.2, Purchasing (IFCAP) v 5.1, Nutritional and Food Service v 5.5, Incident Reporting | Platforms: | Novell; Windows, 9x,NT, XP, and Vista; Windows Server, NT, 2000, 2003, and 2008 with Active Directory, Terminal Services; UNIX (AIX 4, SCO), Open VMS, Linux (Diebian) | Protocols: | TCP/IP, IPX, Token Ring, RIP, RIP2, OSPF, TCP, DHCP, WINS, TELNET, FTP, TFTP, NetBIOS/IP, DNS, PPP, POP3, SMTP, WINS | Certificate | Introduction to LAN/WAN Protocols; Internetworking Routers and Switches; Accelerated Optivity NMS 9.2 for Windows; Intermediate Mumps Programming Language; System I Training, MSM 3.10 and System II Training, MSM 4.0 | Tools: | Microsoft: Office(Word, Excel, Publisher, Power Point, Outlook, Access); Project; Visio; Exchange Corel: Suite, WordPerfect, Quarto Pro, Paradox; Lotus: cc: Mail; Organizer; Lotus Notes; Lotus 123; Novel: GroupWise, Zen Works; ArcServe; Misys Vision & Credentialing; McKesson Physician Locator WRQ Reflections; Wall Data Rumba Office; Borland DataBase Engine; Informix Connect; Norton Ghost; PC Anywhere, Go To My PC, Team View; Nortel Site Manager; Optivity; IBM Netfinity Director, HP OpenView; Netfinity; Shiva Manager; Sun Gauntlet Firewall; Veritas NetBackup; McAfee & Symantec antivirus |
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PROFESSIONAL EXPERIENCE University of Pittsburgh Medical Center (UPMC), Pittsburgh, Pennsylvania EPIC MUMPS Intermediate Programmer 2009 to present UPMC employs 48,000 a major health care facilities in western Pennsylvania. Accountable for writing reports and the creating clinical interfaces programming for the EPIC Electronic Medical Record. Key Achievements: - Created interface for EON Transcriptions to file to eRecord
- Created a program to list other Image cast cancels that did not error.
Information Science & Service, LLC, Flint, Michigan MUMPS Programmer 2003 to 2009 A sub contractor for Genesee Packaging Incorporated, a parts packaging firm for General Motors employing 300. Accountable for creating documentation, file layouts and program flow diagrams for the current programs through source code and the debugger. Monitored programs and a UNIX system for errors and corrected. Implemented modifications as requested and made suggestions as to where improvements could be made. Key Achievements: - Implemented an electronic avenue to replace the manual entry of invoicing, reducing the accounting staff by three full time employees.
- Automated the manual entry of accounts receivables payments from General Motors and Delphi.
- Replaced the manual problem reporting and request for enhancement processing with an MUMPS application.
- Automated the shipments possessing to match what General Motors system for invoicing purposes
- Created a set of MUMPS programs to import external data then processed for invoicing and customer payment receipts, a savings of $90,000 and eliminating five full time employees.
- Created forecasting reports for ordering purposes
- Launched a new application for a new line of business where sequence orders and bill of materials where received from General Motors, producing pick slips based on the customer’s bill of materials, shipping bill of lading, invoicing and payments, saving company more than $200,000 in hardware and software.
Genesys Physicians Hospital Organization (PHO), Flint, Michigan Supervisor of Technical Services 1995 to 2002
A physician organization for hospital and private physicians, employing 250 that maintained staffing, training, computer systems and insurance contracting for the group physicians. Accountable for Help Desk assignments to five technicians, maintained and repaired hardware and software issues for 76 physicians’ offices and 3 corporate facilities over a 500-node Ethernet LAN/WAN/DMZ network of AIX, Windows NT, 2000, Novell, Citrix and Sun (Gauntlet Firewall) servers. Key Achievements: - Honored as Employee of the Month
- Saved company more than $60,000 in staffing, overtime, and travel expenses by implemented remote control software to control remote PC’s for installing clients, and updating software.
- Designed standards for bring new physicians offices onto the Intranet.
- Created departmental and company standards, policy and procedures for computer and phone systems, this includes support, installations, cabling, preventative maintenance, troubleshooting guides, and repairs.
- Created standards for producing quarterly reports to upper management for response time, server and network downtimes, support issues and timelines, and status of yearly goals.
- Designed, configured, and installed a network of physician scheduling, patient accounting mainframe, HL7 formatted EDI transmissions to insurance vendors, and office automation, E-mail and internet for 3 corporate and 76 physician offices.
Department of Veterans Affairs - Aleda E. Lutz Medical Center, Saginaw, Michigan Computer Specialist 1990 to 1994 At medical center for veterans that employing 450, accountable for the support desk, creating, monitoring, and maintaining user accounts, installing and maintained software and hardware for a 300-node LAN/WAN. Installed, patched, created reporting/modifications for all and my assigned Veterans Health Information Systems and Technology Architecture (VistA) packages: VA Fileman, Kernel, Voluntary Service v 4.2, Purchasing (IFCAP) v 5.1, Nutritional and Food Service v 5.5, Incident Reporting. Key Achievements: - Wrote training manuals and instructed end users on office automation applications.
- Streamlined user request forms
EDUCATION The University of Michigan-Flint, Bachelors of Science, Computer Science Related Keywords: MUMPS, EPIC, VistA, OpenVista, programmer, developer, engineer, code, healthcare, HL7 October 2009 |
